Getting Things Right
Terms & Conditions
Inner Art is committed to providing excellent service.
This policy sets out your agreement and the way we manage Inner Art services.
On booking you agree to the following:
1. I will notify you of any allergies, medical conditions & medication that are relevant to my / my child’s participation at Inner Art by emailing hello@innerart.co.uk.
2. I will inform you of any learning or behavioral concerns which are relevant to my / my child’s participation at Inner Art by emailing hello@innerart.co.uk.
3. I give permission for photographs/videos to be taken and used for Inner Art purposes eg website, local advertising, local press. This is on the understanding that my / my child's full name will not be used. I will notify you by emailing hello@innerart.co.uk if I do not wish for my image to be used.
4. I give permission for my details to be entered onto a database to be used only for Inner Art & related art that I / my child may be interested in. I can unsubscribe at any time.
5. In the unlikely event of illness or accident I give permission for any necessary medical treatment to be given by a first-aider. In an emergency and if I cannot be contacted, I am willing to receive / for my child to receive hospital treatment if necessary. I understand that every effort will be made to contact me as soon as possible. If I do not agree I will inform you by emailing hello@innerart.co.uk.
6. I confirm that the details provided via my purchase are complete to the best of my knowledge. I will inform you if there are any changes to this information by emailing hello@innerart.co.uk.
7. If I have booked a place on behalf of another participate I will ensure all relevant information is transferred between Inner Art and them, including the above statements.
Inner Art Tuition & Inner Art Online Tuition
BOOKING
Prior booking is essential for all Inner Art Tuition and Inner Art Online Tuition sessions. Booking is secured on receipt of payment. Payment is due on booking or at least 48hrs in advance. Sessions may be cancelled if payment is not received 48hrs in advance of session taking place.
Block bookings are non-refundable and must be used within:
4 calendar months from the time of purchase for weekly sessions
5 calendar months from the time of purchase for fortnightly sessions.
CANCELLATIONS
48hrs notice is required for cancellations. Full lesson payment is due for lessons cancelled within 48hrs.
ILLNESS
In the event of tutor illness, we firstly endeavor to provide an alternative tutor. Secondly we offer an alternative time and date, a refund proportionate to the duration, or the option to transfer your booking to another workshop, course, class or event. We also reserve the right to cancel the session.
Inner Art GCSE Course
BOOKING
Prior booking is essential. Booking is made online on a first come, first served basis, and booking is secured on receipt of payment.
CANCELLATIONS
Cancellations can be made up to 4 weeks before the start of the course. Students will receive a full refund.
Cancellations made more than 2 weeks but less than 4 weeks before the start of the course will receive a partial refund of 50%, or the option to transfer to Inner Art Tuition.
Cancellations made 2 weeks or less before the start of the course are non-refundable.
In the event of low bookings the course will be cancelled. In this case you will be offered a full refund or the option to transfer your booking to Inner Art Tuition We will endeavour to inform you of cancellations at least 1 week before the planned date.
We make every effort to offer the course outlined on this website. However, we reserve the right to cancel if necessary. Participants will be notified and given the opportunity to transfer to Inner Art Tuition or receive a full refund.
ILLNESS
In the event of staff illness, we endeavor to provide an alternative tutor but reserve the right to cancel the course.
Should it be necessary to cancel a full course you will be offered a full refund or the option to transfer your booking to Inner Art Tuition.
If only part of the course is cancelled, we will endeavor to offer an alternative time and date, offer a partial refund, or the option to transfer your booking to Inner Art Tuition.
Inner Art Gift Vouchers
Inner Art Gift Vouchers are valid for one year from date of purchase. Refunds are not available for Inner Art Gift Vouchers.
Reviewing this policy
This policy was last updated in June 2024. If you have any questions regarding this policy, please email hello@innerart.co.uk